Functional technology is easy.

That’s especially true in today’s world where it can often feel like developers are a dime a dozen.

Admittedly, we started out that way, too. When we were met with a custom web app task, we got the job done, and there was nothing wrong with any of those projects.

It wasn’t sustainable, however - and looking back, it wasn’t usable or attractive either!

Over the years, our experience has grown alongside the continual advancements in technology. Subsequently, we’ve learned that it doesn’t necessarily matter how functional something is if it’s not easy to use and enjoyable.

The importance of user experience

In recent years, there has been a shift in the development world. Because there are so many websites, apps, and programs, people expect a certain standard when it comes to their experience. A product needs to be easy to understand, and a joy to use.

If it isn’t, no one is going to get the most out of it, and as a result, your intended users aren’t going to stick around for long.

In a nutshell, user experience plays a vital role in customer and brand loyalty!

That’s why, here at Make IT Simple, we started making UI/UX (User Interface/User Experience) an essential stage of our development process for custom web apps and other digital products.

The result? Our clients have needed less support for their users because their systems are easier to understand off the bat. People enjoy using them and come back for more. Who doesn’t want that?

User experience (UX) is the foundation of successful software. It determines whether your users will love your application or abandon it in frustration. Our UX designers focus on understanding your users' needs, behaviors, and pain points to create intuitive, efficient workflows.

User interface (UI) design is where functionality meets beauty. Our UI designers create visually appealing, accessible interfaces that not only look great but also guide users naturally through their tasks.

🎯 Increased User Adoption

Well-designed interfaces encourage users to engage more with your software.

⚡ Improved Efficiency

Intuitive design reduces training time and increases productivity.

💰 Higher ROI

Better user experience leads to increased customer satisfaction and retention.

🚀 Competitive Advantage

Superior UX sets your product apart from competitors.

So… what's our process?

Our UI/UX design process is comprehensive and user-centered. We don't just make things look pretty – we create experiences that work.

1

User Research

We start by understanding your users through interviews, surveys, and behavioral analysis.

2

Information Architecture

We organize and structure your content and features in a logical, user-friendly way.

3

Wireframing & Prototyping

We create low and high-fidelity prototypes to test concepts before development.

4

Visual Design

We craft beautiful, on-brand interfaces that delight users and reinforce your identity.

5

User Testing

We validate our designs with real users and iterate based on feedback.

6

Implementation Support

We work closely with developers to ensure the final product matches our designs.

UI/UX for custom software is extremely important, but it still isn't a "cookie-cutter" process.

Every business is unique, and every user base has different needs and expectations. That's why we don't use template-based solutions or one-size-fits-all approaches. Instead, we create custom UI/UX solutions that are specifically tailored to your business goals and user requirements.

Our team takes the time to understand your industry, your users, and your specific challenges. We then craft experiences that not only meet these needs but exceed expectations.

Our Design Principles

User-Centered

Every decision is made with the user's needs and goals in mind.

Accessible

We design for all users, including those with disabilities.

Consistent

Consistent patterns and interactions create predictable experiences.

Scalable

Our designs grow with your business and adapt to new requirements.

SOUND GOOD?

Ready to create software that users will love? Let's discuss how our UI/UX expertise can transform your digital products.